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Support
We are a small team and we read every message.
Write to us
Email hello@onelifestack.com. In the app, Settings > About My Battery > Send feedback opens your email app with the app version filled in, and you can read and edit it before sending.
The nudge didn't come?
- Open My Battery and go to Settings > Background watching. Anything that could stop the nudge is listed there, with a button to fix it.
- Choose Unrestricted battery use for My Battery, so Android lets it start watching when you plug in.
- Tap Send a test nudge to hear your sound.
- Still nothing? Write to us and tell us your phone's make and model.
Common questions
Can My Battery stop charging at 80%?
No app can: Android does not let apps switch charging off. My Battery watches the level and reminds you to unplug. Many phones can stop at 80% by themselves; here is where to look. If yours does, My Battery sees it holding and stays quiet.
Why is there a note while my phone charges?
Android asks any app that keeps running to show a note. Ours is quiet, shows the level and the time to your limit, and goes away when you unplug.
Why does it ask for "Unrestricted" battery use?
So Android lets My Battery start watching by itself when you plug in. Without it, Android may pause the app; you then get a note saying "Tap to watch this charge", and one tap starts it. My Battery only runs while your phone is plugged in.
Will it use much battery?
It runs only while your phone is plugged in and charging, and stops when you unplug. When nothing is charging it does nothing at all, unless you turn on the low battery nudge, which takes a quick look every half hour.
Is 80% right for me?
80% is a good everyday choice. If you need more, pick 85% or 90%. Before a long day, tap Charge to 100% once; the next charge goes back to your limit.
Does it work with wireless charging?
Yes: wired, USB, wireless and docks all count.
Is My Battery free?
Yes. There are no ads, no subscriptions and nothing to buy.
Which phones does it run on?
Android 8.0 (Oreo) and newer.
How do I delete everything?
History > Clear history deletes your charges, and uninstalling deletes the rest. There is nothing to delete anywhere else.
How do I get help or share an idea?
In the app, open Settings > About My Battery > Send feedback, or write to hello@onelifestack.com.